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Role
Design lead
Duration
8 Days
Contribution
UX, Research,
Visual design
Problem
Unconscious error made by customers while ordering food.
As a customer who is busy with a lost of things needs help in checking delivery location while ordering food (as they are not checking their delivery address and the food is delivered to other location).The delivery partner has to come to a new location resulting in increase in delivery time and frustration to both delivery executive and coustumer.
Solution
Preferred location
The most common user delivery address based on a particular time frame of a day (breakfast, lunch, dinner). To collect this data we need to map the users order history and from that we can get patterns at which time frame of a day user orders and what are their most common delivery locations. Every user must have a common delivery address on a particular time frame which will be the preferred location at that time of a day.
